Frequently Asked Questions
Frequently Safari Asked Questions
The inclusions and exclusions vary by tour. Each tour has its specific set of inclusions and exclusions. Please refer to the individual tour page to see what is specifically included in that tour.
The requirements vary depending on the country and nationality. For the most accurate information, please visit the page specific to your destination and consult the corresponding embassy page for the latest information.
Yes, if you have a special preference, let us know, and we will offer alternatives from our vast network of company-owned and partner accommodations. Booking with us allows you to enjoy discounted rates as we have special agreements with our partners.
Yes, though signal strength may vary in different areas.
A safari offers an enriching experience for children, allowing them to observe animals in their natural habitat. Some camps and lodges offer amenities for children, such as playrooms and pools, though these are not universally available. We suggest bringing activities that your children enjoy.
We accept various payment methods, including card payments. For more information on acceptable payment methods, please visit our payment information page.
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We strive to cater to all requirements, such as providing wheelchair-friendly accommodation or rooms on the first floor if stairs are a challenge. Please communicate with us in advance about your needs.
Most standard camps and lodges have generators, so electricity is generally available 24 hours. However, some interruptions may occur but are typically not a significant concern for guests.
We cater to all diets, including vegan, vegetarian, and gluten-free options, among others. Please inform us in advance about your dietary preferences.
Because our trips book up months in advance, we recommend booking early to avoid disappointment. We will of course make every effort to accommodate last minute bookings.
A valid visa is required for travel to Tanzania. A passport with a minimum validity of 6 months prior to expiry is required. A single-entry visa is valid for 3 months from the date of issue. Visas-on-arrival are available at Kilimanjaro International Airport (JRO) for US$50. (For U.S. Citizens, the cost is US$100 for a multiple entry visa.) However, it is advised that visitors travelling from a country where visa services are available should obtain a visa prior to arrival in order to avoid potential delays at the airport.
Cancellation, interruption and emergency medical travel insurance is essential to protect your investment. Travel insurance should be purchased when you confirm your safari with a deposit.
This will depend on the destination and your spending habits. However our trip notes / dossiers will give you an idea of how to budget for additional meals, optional excursions, and extra expenses you might incur on any specific trip.
